My 'new' laptop (a year old) has the most cryptic keyboard. All sorts of goofy symbols of whothefuckknows. There IS a prt sc button, which I assume is print screen, but it's written below HOME and it's inside a box. What does that mean? I've tried shift, ctrl AND alt, with no luck. grrr
Crisis averted. I got a confirmation email that I can forward.
Thanks for your tips, though, and I"ll faff around for a while so I don't have this problem in the future. :D