Waiting for my car Snarry art

[tripperfunster]

Man alive! I took my van in today, because the airconditioning wasn't working. I asked them to take a look at the cup holders, because they both fell apart, and damnitall, I MUST DRINK MY TIMMIES every day! And it's too hot to hold in my lap.

Anyhoo, FOUR HOURS LATER, they tell me that they need to order parts for the AC, and it's going to cost $1300.00 WTF? It finally ended up that it is covered under warantee, but only after I made him check out my warantee, because I was pretty sure we'd purchased the extended one. Stoopid prick was going to charge me out of pocket!

And guess how much it was going to cost to 'fix' the cupholders? $239!!! Bwahahaha. After I snorted and choked, he informed me that the price INCLUDED labour. I then asked who was doing the labour, Justin Timberlake?

Needless to say, I will be balancing my steeped tea on my lap.

While I was waiting, I met a lovely older lady, who oohed and aahhed about my art. She wondered who the people were, and I said they were friends of mine. :D

Later on, another man peeked over my shoulder and said; "Very nice!" A couple of minutes later, while he was reading the paper, he was kind enough to point out to me that some lost Beatles interview had been found. I was kind of WTF? Why the hell would I care, then he pointed at my Snarry and said; "That's John Lennon and Yoko, right?"

Uh..yeah! Of course it is! *snerk*

Comments

[tripperfunster.livejournal.com]

What the hell is he doing to his cup holders? Strike that, I probably don't want to know! :D

Yeah, my hubby called the dealership later and complained.

[accioslash.livejournal.com]

His car is like a giant purse on wheels. He shoves crap in everywhere and he has this enormous briefcase that he hurls everywhere and has managed to clip the cheap plastic cup holder and break it off four times.

Your husband sounds like me. I always complain when I receive poor service like this even though I know that I'm pretty much just mentally jerking off because they aren't going to change anything. Every once in awhile they offer me something to shut me up, but mostly I don't even get a "sorry for the inconvenience." I have an entire list of places I won't do business with any longer because they suck. Though so far they seem to be managing just fine without my business. ;D

[tripperfunster.livejournal.com]

I don't complain about rip-off prices, because ... yeah, they know that already.

I will GLADLY complain about bad service and/or substandard products. I generally start my rant with "I don't want anything from you, I just want you to know..."

As a business owner, *I* want to know when/where/how/why a customer is not satisfied, especially when poor customer service is to blame.

My car is less like a purse, and more like a travelling garbage bin. I don't litter, so instead, I strew garbage all over my vehicle. Eventually Lance gets grossed out and cleans it for me. :D

[accioslash.livejournal.com]

Oh, I don't bitch about high prices. Either you're willing to pay or you aren't. The poor service was that you had to remind them you purchased an extended warranty. I would expect them to have a record of this and check. But I always have my cars serviced at the dealership where I bought them.

On the off chance a business owner does care and is actually the person I get to speak with, I always comment on exceptionally poor and exceptionally good service. And I actually fill out those little customer service cards. It cuts into my pron reading time, but, I do it anyway. ;D