OMG the crazy!
Nov. 29th, 2008 10:01 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
tripperfunsterWhat the FUCK is wrong with people now a days?
A woman comes into our store today, with her friend. They are both in their forties, but when they see the kittens, they both start squealing like little girls. I was busy, but one of my staff was helping them. It turns out, that one woman (we'll call her crazy1) wanted to buy a kitten for her child, for christmas, and wanted to keep it at the other woman's (crazy2) house until then. This is not the least stressful thing for a pet to go through, and both women seemed a little 'off' so my employee asked another employee for advice. Well, it turns out that employee2 recoginzed Crazy2 as a woman who had 'surprised' her husband with two cats the week before, and then ended up returning one, because they already had TWO CATS and her husband is allergic. (so now they have three cats !?)
Anyhoo, employee2 tells Crazy1 and Crazy2 that we cannot send a cat home again to Crazy2's house, because HER HUSBAND IS ALLERGIC AND SHE ALREADY RETURNED A CAT TO US. So Crazy1 says that maybe they can hide the cat somewhere else. Employee2 says .... yeah....no. Things go downhill from there, and the women are told that we won't sell a cat to them because we are 'just not comfortable' doing that.
Fastforward a few minutes, and the women are demanding to talk to the manager. I'd been briefed on the situation, so I knew what was up.
Me:Employee1 and 2 aren't comfortable sending that kitten home with you, and I am inclined to agree.
Crazy1: HOW CAN YOU SAY THAT I AM A BAD PET OWNER? I JUST SPENT A THOUSAND DOLLARS ON MY DOG AT THE VET!
Me:I'm not saying that you are a bad pet owner. I am saying that we are not comfortable sending a cat home with you.
Crazy1: I AM A SCHOOL TEACHER!eleventy1!! I HAD A BASSET HOUND AND ANOTHER DOG! MY SON HAS WANTED A CAT FOR FOUR YEARS!
Me:I don't know you at all. All I know is that the situation, as it went down today, is not something that we are comfortable sending an animal home to.
Crazy1:HOW CAN YOU SAY THAT I AM A BAD PET OWNER?? I JUST SPENT OVER $2000 ON MY DOG AT THE VET!!
Me: repeats same conversation a million times.
Crazy2: I'm calling my husband! He spends a lot of money at this store and after I tell him what you've done, he won't shop here any more.
Me:Threatening me like that is not going to convince me to give you the cat. In fact, it only makes me more sure that I've made the right call here. My job is to look out for the animal. I'm sorry if I've hurt your feelings, but this is my decision and it's final.
Crazy2: I WANT TO TALK TO YOUR HUSBAND!
Me: He's not here right now. If you'd like to come back tomorrow, you can speak with him then.
Crazy2:I WANT TO TALK TO HIM RIGHT NOW. What's your phone number?
Me: ??I'm not giving you my home phone number.
Crazy2:I WANT TO SPEAK WITH YOUR HUSBAND! He knows my husband and he won't be happy about the terrible things you've said about me.
Me: I haven't said anything bad about you.
Crazy1: YOU SAID I WAS A BAD PET OWNER! thousand dollars on my dog, bla bla
Me: no, I said that I wasn't comfortable sending a kitten home with you today. I don't know you from Adam. You might be a great pet owner, you might be a serial killer, I don't know. All I know is, I am NOT SENDING A CAT HOME WITH YOU TODAY.
Crazy1: How about tomorrow?
Me: no.
Crazy2: I WANT TO TALK TO THE OWNER.
Me: I AM the owner.
Crazy2: I WANT TO TALK TO YOUR HUSBAND!!
Me: Fine, let me call him. *dials fake number and lets it 'ring' for a while*
Me: He's not home. You'll have to wait until tomorrow.
Crazy2:I want to leave him a message.
Me:Fine. *hands her a pen and paper*
Crazy2: No. I want to leave him a phone message.
Me? WTF? No. You may leave him a written message if you like.
Crazy2: So, you're NOT going to give me his home number? Why not?
Me:OMG! Because I don't give my number out to CRAZY BATSHIT FREAKS! (okay, I didn't say that.)
Crazy1: I have a friend at the Free Press (our city's main newspaper) and I am going to write to them and tell them all about you.
Me:So, you're going to tell them that we don't send animals home to places that we think are unsuitable? And we won't be bullied or threatened into doing it? I am totes okay with that. Please make sure you spell my name correctly.
Crazy1: I AM A GOOD PET OWNER! I SPENT OVER A THOUSAND DOLLARS ON MY SICK DOG.
Me: Yes, I understand that. *pours a rum and coke for myself*
So anyhoo, they write this HI-larious note to my hubby about how we were rude to them and DISCRIMINATED AGAINST THEM (two white women???) and how we said they were bad pet owners. etc etc etc.
Of course, they were hogging the front counter, and Crazy2 was dictating the whole thing to Crazy1, and they said 'the manager' bla bla , and I said, "Oh no, I'm not the manager, I'm the OWNER" and one of them sez; "ooh, a little power hungry are we?" So then they proceed to call me a bitch (to each other, not directly to me) and so she scribbles out 'manager' and says 'what should I put?" and I said, "Why don't you just put BITCH?"
The store was pretty busy, and most customers were amused by the crazy.
So, they leave, and I call hubby to give him the heads up about teh crazy, and the other line beeps, so I click over to the other line.
Me:Thank you for calling our pet store, how can I help you?
Woman: Yes, could you please give me the phone number of Lance, the owner?
Me: Oh yes! It's 1 800 EAT SHIT YOU CRAZY BITCH! (okay, I may or may not have said that...)
Later on, Crazy1 comes back with Crazy2's husband (the one who spends money in our store) and he is embarrassed, but tries to talk me into sending the cat home with Crazy1. My god! You would think that this was the only cat in the goddamned city! I tell him the same thing, and add on, 'Ya know, it's not just that we were uncomfortable with them, it's that they got rude and abusive. I don't care if they bring back Jesus Christ as a character witness, you don't threaten me and call me a bitch and then COME BACK AND TRY AGAIN! I would sooner snap that cute little kittens brittle neck than send it home with that batshit crazy bitch!
Crazy1 went on another rampage, and said that she would NOT be shopping at our store again (well duh, like we'd let her) and she would NOT be giving us good reviews. Plz, tell all your crazy batshit friends to NOT shop at my store. PLEASE!
*sigh* That was fun. So, how was YOUR day? ;)
A woman comes into our store today, with her friend. They are both in their forties, but when they see the kittens, they both start squealing like little girls. I was busy, but one of my staff was helping them. It turns out, that one woman (we'll call her crazy1) wanted to buy a kitten for her child, for christmas, and wanted to keep it at the other woman's (crazy2) house until then. This is not the least stressful thing for a pet to go through, and both women seemed a little 'off' so my employee asked another employee for advice. Well, it turns out that employee2 recoginzed Crazy2 as a woman who had 'surprised' her husband with two cats the week before, and then ended up returning one, because they already had TWO CATS and her husband is allergic. (so now they have three cats !?)
Anyhoo, employee2 tells Crazy1 and Crazy2 that we cannot send a cat home again to Crazy2's house, because HER HUSBAND IS ALLERGIC AND SHE ALREADY RETURNED A CAT TO US. So Crazy1 says that maybe they can hide the cat somewhere else. Employee2 says .... yeah....no. Things go downhill from there, and the women are told that we won't sell a cat to them because we are 'just not comfortable' doing that.
Fastforward a few minutes, and the women are demanding to talk to the manager. I'd been briefed on the situation, so I knew what was up.
Me:Employee1 and 2 aren't comfortable sending that kitten home with you, and I am inclined to agree.
Crazy1: HOW CAN YOU SAY THAT I AM A BAD PET OWNER? I JUST SPENT A THOUSAND DOLLARS ON MY DOG AT THE VET!
Me:I'm not saying that you are a bad pet owner. I am saying that we are not comfortable sending a cat home with you.
Crazy1: I AM A SCHOOL TEACHER!eleventy1!! I HAD A BASSET HOUND AND ANOTHER DOG! MY SON HAS WANTED A CAT FOR FOUR YEARS!
Me:I don't know you at all. All I know is that the situation, as it went down today, is not something that we are comfortable sending an animal home to.
Crazy1:HOW CAN YOU SAY THAT I AM A BAD PET OWNER?? I JUST SPENT OVER $2000 ON MY DOG AT THE VET!!
Me: repeats same conversation a million times.
Crazy2: I'm calling my husband! He spends a lot of money at this store and after I tell him what you've done, he won't shop here any more.
Me:Threatening me like that is not going to convince me to give you the cat. In fact, it only makes me more sure that I've made the right call here. My job is to look out for the animal. I'm sorry if I've hurt your feelings, but this is my decision and it's final.
Crazy2: I WANT TO TALK TO YOUR HUSBAND!
Me: He's not here right now. If you'd like to come back tomorrow, you can speak with him then.
Crazy2:I WANT TO TALK TO HIM RIGHT NOW. What's your phone number?
Me: ??I'm not giving you my home phone number.
Crazy2:I WANT TO SPEAK WITH YOUR HUSBAND! He knows my husband and he won't be happy about the terrible things you've said about me.
Me: I haven't said anything bad about you.
Crazy1: YOU SAID I WAS A BAD PET OWNER! thousand dollars on my dog, bla bla
Me: no, I said that I wasn't comfortable sending a kitten home with you today. I don't know you from Adam. You might be a great pet owner, you might be a serial killer, I don't know. All I know is, I am NOT SENDING A CAT HOME WITH YOU TODAY.
Crazy1: How about tomorrow?
Me: no.
Crazy2: I WANT TO TALK TO THE OWNER.
Me: I AM the owner.
Crazy2: I WANT TO TALK TO YOUR HUSBAND!!
Me: Fine, let me call him. *dials fake number and lets it 'ring' for a while*
Me: He's not home. You'll have to wait until tomorrow.
Crazy2:I want to leave him a message.
Me:Fine. *hands her a pen and paper*
Crazy2: No. I want to leave him a phone message.
Me? WTF? No. You may leave him a written message if you like.
Crazy2: So, you're NOT going to give me his home number? Why not?
Me:OMG! Because I don't give my number out to CRAZY BATSHIT FREAKS! (okay, I didn't say that.)
Crazy1: I have a friend at the Free Press (our city's main newspaper) and I am going to write to them and tell them all about you.
Me:So, you're going to tell them that we don't send animals home to places that we think are unsuitable? And we won't be bullied or threatened into doing it? I am totes okay with that. Please make sure you spell my name correctly.
Crazy1: I AM A GOOD PET OWNER! I SPENT OVER A THOUSAND DOLLARS ON MY SICK DOG.
Me: Yes, I understand that. *pours a rum and coke for myself*
So anyhoo, they write this HI-larious note to my hubby about how we were rude to them and DISCRIMINATED AGAINST THEM (two white women???) and how we said they were bad pet owners. etc etc etc.
Of course, they were hogging the front counter, and Crazy2 was dictating the whole thing to Crazy1, and they said 'the manager' bla bla , and I said, "Oh no, I'm not the manager, I'm the OWNER" and one of them sez; "ooh, a little power hungry are we?" So then they proceed to call me a bitch (to each other, not directly to me) and so she scribbles out 'manager' and says 'what should I put?" and I said, "Why don't you just put BITCH?"
The store was pretty busy, and most customers were amused by the crazy.
So, they leave, and I call hubby to give him the heads up about teh crazy, and the other line beeps, so I click over to the other line.
Me:Thank you for calling our pet store, how can I help you?
Woman: Yes, could you please give me the phone number of Lance, the owner?
Me: Oh yes! It's 1 800 EAT SHIT YOU CRAZY BITCH! (okay, I may or may not have said that...)
Later on, Crazy1 comes back with Crazy2's husband (the one who spends money in our store) and he is embarrassed, but tries to talk me into sending the cat home with Crazy1. My god! You would think that this was the only cat in the goddamned city! I tell him the same thing, and add on, 'Ya know, it's not just that we were uncomfortable with them, it's that they got rude and abusive. I don't care if they bring back Jesus Christ as a character witness, you don't threaten me and call me a bitch and then COME BACK AND TRY AGAIN! I would sooner snap that cute little kittens brittle neck than send it home with that batshit crazy bitch!
Crazy1 went on another rampage, and said that she would NOT be shopping at our store again (well duh, like we'd let her) and she would NOT be giving us good reviews. Plz, tell all your crazy batshit friends to NOT shop at my store. PLEASE!
*sigh* That was fun. So, how was YOUR day? ;)
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Date: 2008-11-30 04:39 pm (UTC)